Returns

If for any reason you want to return something or exchange it for a different size or colour, you can do so within 28 days of delivery.

If your product is faulty please contact us as soon as possible and we will be able to assist you.

Returns need to be new, unused, in a saleable condition in their original packaging, and with all the labels, tags, any security devices or seals intact. Underwear and swimwear must be unworn.

Please note, you are responsible for paying the postage charges for returning goods to us. We strongly recommend you ask for a proof of postage in case the parcel goes missing on its way back to us.

We do not refund the original postage and packaging charge. Exchanges are sent out to you free of charge.

For further assistance please contact us at info@theyandwe.com.

Our customer support is available Monday to Friday: 8am-8:30pm UK time.Average answer time: 24h